All products are priced in GB Pounds Sterling and our payment processor is PayPay for both payments made with cards or PayPal balances.
I will post orders from the U.K. within 1-3 business days via Royal Mail.
Please be aware I am not responsible for VAT or other import taxes that are applied by the postal service or government in your home country at the time of delivery. These charges are not included in the delivery cost. If this applies to you, you will be contacted by customs in your country to pay any duties/taxes and a handling fee before the parcel is released for delivery.
If you refuse to pay any customs duties/taxes due or fail to claim your parcel, this will usually be returned to us after a short period of time has elapsed (which can be up to 3 months). Once we receive your parcel we will issue you with a refund, minus any shipping costs incurred.
I aim to provide full details and accurate images for all products, however colours may vary on different monitors. If you have any questions about a product, please contact me via email so I can answer any questions before you make a purchase.
If you are unhappy in any way with your purchase, please send me a message within seven days of receipt. If you are unsatisfied, you can return the item, unused and unopened in their original condition within 28 days of receipt of your order (this does not affect your statutory rights) and I will provide a full refund including postage as long as the postage is not greater than the original postage charged. This only applies to UK customers.
We highly recommend that you use a shipping service that includes tracking, or purchase shipping insurance to cover the value of the item(s) you are returning. Unfortunately some parcels can get lost in transit and until we receive your returned item(s) we cannot issue you with a refund.
Customers in other countries should contact us.
All of my artworks are one-of-a-kind pieces, therefore in the unfortunate case of a parcel getting lost or damaged in the post, it would sadly not possible to provide a replacement, only a refund upon evidence provided.
